CHECK-IN / CHECK-OUT
- Your Philipp Sölden room will be ready for you on your day of arrival at 2:00 pm.
- Early check-in is available if the room is ready or upon request.
- If you’re planning to arrive after 8:00 pm, please give us a call: +43 (0) 664 50 85 090
- If you’ll arrive after 10:00 pm, please notify us. Otherwise, we might offer the room to someone else..
- On your day of departure, please vacate your room as well as your garage parking spot by
10:30 am. Put your key in the designated box in the parking garage (levels -2 and -3).
We offer a daily extensive breakfast buffet from 7:30 am to 10:00 am in our restaurant (level 0). If you’d like to have an earlier or later breakfast, just let us know.
CHILDREN AND CHILDREN DISCOUNTS
We want our little guests to have just as much fun as our big ones. That’s why we’ve created a cool play area for children on our ground level. We’ll be happy to provide children beds and high chairs upon request. For children sharing a room with their parents (2 full-paying guests), we offer the following discounts:
- 0 to 3 years: 100% discount (free)
- 4 to 10 years: 60% discount
As fellow dog owners, we want your dog to feel super relaxed during your stay. Your dog can come with you throughout our entire building including our restaurant. We’ll be happy to provide water and food bowls upon request. Obviously, your dog shouldn’t be doing any “business” on our hotel property or on the surrounding meadows. There’s a dog station about 240 m above our house to the right (below Haus Petra). Our dog rate is € 8 per dog per day (excluding food).
- If you wish to bring other pets, please inquire first.
Our cancellation policy is based on the Austrian hotel standards. However, we have shorter
cancellation periods because we receive many short-term bookings.
- up to 1 month before your stay: free
- 30-15 days before your stay: 35% of entire booking (i.e. your deposit)
- 14-3 days before your stay: 70% of entire booking
- 2 or less days before your stay: 90% of entire booking
- same-day cancellations, no-shows or early departure: 100% of entire booking
TRAVEL AND TRAVEL CANCELLATION INSURANCE
Our rates do not include any travel or travel cancellation insurance. If you want to be on the safe side, we recommend buying insurance through Europäische Reiseversicherung: www.europaeische.at
GENERAL TERMS AND CONDITIONS
- For all legal matters, the General Terms and Conditions of the Austrian hotel industry shall apply: www.hotelverband.at
- The place of jurisdiction is the place where the travel services are provided, i.e. our domicile.